Terms and Conditions

Terms of Service for Ofidesk Support app

These Terms of Service (“Terms”) govern your use of the Ofidesk support app Help Desk tool provided by Ofidesk (“Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the Service.

1. Use of Service

1.1 Eligibility: You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Service.

1.2 Account Creation: You may be required to create an account to access certain features of the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.3 Acceptable Use: You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not use the Service to transmit or store any material that violates applicable laws or infringes on the rights of others.

2. Ticket Management

2.1 Ticket Submission: Users may submit support tickets through the Service to request assistance or report issues.

3. Data Privacy

3.1 Collection and Use of Information: By using the Service, you consent to the collection, use, and processing of your personal information in accordance with Ofidesk’s Privacy Policy.

4. Limitation of Liability

4.1 Disclaimer: To the fullest extent permitted by law, Ofidesk disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

4.2 Limitation: In no event shall Ofidesk be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.

5. Termination

5.1 Termination by Ofidesk: Ofidesk reserves the right to suspend or terminate your access to the Service at any time for any reason, with or without cause.

5.2 Termination by You: You may cancel your account and terminate these Terms by providing written notice to Ofidesk. Upon termination, you will lose access to the Service and any data stored therein.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of laws principles.

7. Changes to Terms

Ofidesk reserves the right to modify or update these Terms at any time, with or without notice. It is your responsibility to review these Terms periodically for changes.

8. Contact Us

If you have any questions or concerns about these Terms, please contact us at [support@ofidesk.com].

Effective Date: [27 March 2024]